Refund Policy

Shipping Methods and Fees

We offer the following shipping options:

• Guaranteed Next Day Delivery Before 1pm – £10.99
• 24-Hour Tracked & Signed – £8.99
• 48-Hour Tracked & Signed – £5.99
• Standard Delivery (3-5 Days Tracked) – £3.99
• International Tracked & Signed Delivery – £10.99

Once your order is placed, we start processing it immediately to ensure a timely dispatch. If you need to make changes to your delivery address, please contact us as soon as possible via email. However, Rodgiesgiftshop is not responsible for any delays caused by the courier. Orders will only be considered lost if not received 14 days after dispatch. During any courier delays, no replacements will be issued until the item is officially declared lost.

All shipping methods come with tracking and require a signature upon delivery.

Damaged Goods

We take pride in delivering our products in excellent condition, and each item is carefully packaged. In the rare case that your item arrives damaged, you must notify us within 48 hours of receipt and provide clear photographic evidence of the damaged product and its original packaging. Without these photos, we cannot offer a replacement.

No Refund Policy

All sales are final. Rodgiesgiftshop does not offer refunds under any circumstances. This policy applies to all situations, including but not limited to:

• Change of mind after purchase,
• Incorrect orders placed by the customer,
• Delays caused by external shipping couriers or third parties,
• Unwanted gifts or accidental purchases.

By making a purchase with Rodgiesgiftshop, you agree to this strict no refund policy.

Returns for Damaged Items Only

In the unlikely event that your order arrives damaged, you may request a replacement. To be eligible for a replacement, you must notify us within 7 days of receiving the product and provide the required photographic evidence of the damage and packaging. No replacements will be provided without clear evidence.

Please note:

• Returns are accepted for damaged items only and will be processed as replacements. No refunds will be issued under any circumstance, even for damaged goods.
• Items must be returned in the exact condition in which they were received, with original packaging intact.

Final Note

By purchasing from Rodgiesgiftshop, you acknowledge and accept this strict no refund policy. We are committed to delivering high-quality products and appreciate your understanding of our policies.