Terms and Conditions for the Supply of Goods – Rodgiesgiftshop
1. Introduction
These terms and conditions apply to any orders placed with Rodgiesgiftshop for goods ("Products"). They outline the responsibilities of both you (the buyer) and us (Rodgiesgiftshop) regarding the purchase, payment, and delivery of the products, as well as your rights in case of any issues with your order. Please note that all sales are final, and we do not offer refunds.
2. The Contract
2.1 By placing an order with us, you are making an offer to purchase the products on these terms. It is your responsibility to ensure that all order details, including product specifications, are correct.
2.2 Once we confirm your order via email or other written communication, a contract is formed, and these terms become binding.
2.3 The contract between us is the complete agreement. Any previous conversations, advertisements, or representations do not form part of this contract unless they are included in writing.
2.4 Any quotes we provide are valid for 7 days and are not considered binding offers.
2.5 Both parties must follow proper procedures for any official notifications related to the contract (such as delivery issues). See Clause 9 for details on how to issue notices.
2.6 We will ensure that before the contract is formed, you are made aware of essential information, including:
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Product characteristics,
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Our contact details,
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Full price (including taxes),
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Delivery charges (if applicable),
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Delivery and payment arrangements,
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Our complaints policy,
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Your legal rights concerning product conformity,
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After-sales services (if applicable).
3. The Products
3.1 Our products are described on our website. If you request customisations, you will bear any costs related to intellectual property claims made by third parties.
3.2 We reserve the right to amend product specifications if required to comply with legal regulations.
4. Delivery
4.1 We will provide a delivery note with every shipment, which will include order details, product type, and quantity.
4.2 Delivery will be made to the address you provide at checkout. We aim to deliver within 2 working days of notifying you that the items are ready, but delivery times are not guaranteed.
4.3 If you fail to receive your delivery within 3 days of our notification, we will consider the goods delivered and may store them at your cost.
4.4 If we fail to deliver your goods, our liability will be limited to the cost of replacing similar items at the cheapest available price, minus the amount you have already paid.
4.5 We may deliver orders in multiple shipments, with each shipment considered a separate contract.
5. No Refunds and Product Quality
5.1 All sales are final, and we do not offer refunds. However, we ensure that our products:
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Match the descriptions on our website,
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Are free from significant defects,
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Are of satisfactory quality,
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Are suitable for the purposes we specify.
5.2 If you discover any significant defects with your products, you may contact us within 30 days of receipt to request repair or replacement. No refunds will be issued.
5.3 This guarantee does not apply if:
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You use the product after notifying us of a defect,
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You fail to follow usage or care instructions,
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You modify or repair the product without our consent.
6. Ownership and Risk
6.1 Once delivery is complete, the risk of damage or loss passes to you.
6.2 Ownership of the products remains with us until full payment is received.
7. Price and Payment
7.1 Prices for products are stated on your order confirmation. They exclude VAT, packaging, and delivery charges, unless stated otherwise.
7.2 We may adjust prices due to changes in taxes, material costs, or delivery instructions.
7.3 Full payment must be made before dispatch. Late payments may incur interest at a rate of 2% per month.
7.4 Payment methods accepted include cash, credit/debit cards, and bank transfers.
8. Liability and Limitations
8.1 We are not liable for loss of profits, business, or goodwill resulting from the use of our products.
8.2 Our liability is limited to the cost of the products, except in cases of death, personal injury, or fraud, where legal limits apply.
8.3 We are not responsible for delays or failures due to events outside our control (e.g., natural disasters, strikes).
9. Data Protection
9.1 We comply with all relevant data protection laws and will only process your personal data as necessary to fulfil your order.
10. General Terms
10.1 We reserve the right to transfer our obligations under this contract to another party.
10.2 Changes to these terms must be agreed upon in writing by both parties.
10.3 Any disputes will be governed by the laws of the United Kingdom, and both parties submit to the jurisdiction of the courts of the United Kingdom.
